Privacy Policy

Last updated: 10 May 2026

1. Introduction

Clear Consultant ("we", "us", or "our") operates the website at https://clearconsultant.in. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not access our website.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out an enquiry form, contact form, or otherwise communicate with us through our website, we may collect:

• Your name
• Email address
• Phone number
• Your message or enquiry details

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically to help us understand how our website is used and to improve your experience. This includes:

• Pages visited and URLs accessed
• IP address
• Browser type and version
• Device type (desktop, mobile, tablet) and operating system
• Referring website (the page you came from)
• Session duration and pages per session
• Entry and exit pages
• Approximate geographic location (city and region level, derived from your IP address)

For analytics purposes, your IP address and browser information are combined and converted into an anonymised identifier (hash). This means we track visitor patterns without directly identifying individual users.

2.3 Cookies and Similar Technologies

Our website uses the following types of cookies:

• Session Cookies: Essential for the website to function properly. These are temporary and are deleted when you close your browser.
• Security Cookies (CSRF): Protect against cross-site request forgery attacks. These are essential for form security.
• Language Preference Cookies: If the language translation feature is enabled, Google Translate may set cookies to remember your language preference.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to enquiries: To reply to your questions, requests for consultation, or other communications submitted through our forms.
• Website analytics: To understand visitor patterns, popular pages, traffic sources, and overall website performance so we can improve your experience.
• Security monitoring: To detect and prevent potential security threats, spam submissions, and abuse of our website.
• Legal compliance: To comply with applicable laws, regulations, and professional body requirements.

4. Third-Party Services

Our website may use the following third-party services that collect data independently under their own privacy policies:

• Website Analytics Services (e.g., Google Analytics): We may use analytics services to understand website traffic, visitor behaviour, and content performance. These services may collect information such as your IP address, browser type, pages visited, and time spent on our site. This data helps us improve our website and services.
• Translation Services (e.g., Google Translate): If enabled, the language translation widget allows you to view our website in different languages. This service may set cookies to remember your language preference.
• Advertising and Remarketing Services (e.g., Facebook Pixel, Google Ads, LinkedIn Insight Tag): If enabled, these services may collect information about your visit for the purpose of measuring advertising effectiveness and serving relevant advertisements. These services use their own cookies and tracking technologies.
• Tag Management Services (e.g., Google Tag Manager): If enabled, this service manages the loading of other third-party scripts and tags on our website.
• Messaging Services (e.g., WhatsApp): Our website may include links or buttons that redirect you to messaging platforms for direct communication. When you click these links, you leave our website and are subject to the messaging platform's privacy policy. We do not store any data from these interactions on our website.

Each of these third-party services operates under its own privacy policy. We encourage you to review their respective privacy policies for detailed information about their data practices.

5. Payment Information

If payment services are available on or through this website, all payment transactions are processed entirely by third-party payment gateways. We do not collect, store, process, or have access to your credit card details, debit card details, UPI credentials, net banking login information, or any other financial account details.

Payment processing is handled by the payment gateway provider under their own security standards, including PCI-DSS compliance where applicable. We may only receive a transaction confirmation (such as a payment reference number and status) from the payment gateway. Please refer to the payment provider's privacy policy for details on how they handle your financial data.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information may be shared only with:

• Our staff and authorised personnel: To respond to your enquiries and provide the services you have requested.
• Website hosting and technology provider: Our website is hosted and maintained by BrainyAccountant Solutions Pvt Ltd (operating as the WebifyTax platform), which acts as a Data Processor on our behalf. They process data strictly as per our instructions and applicable laws.
• Third-party service providers: As described in Section 4, for analytics, advertising, and communication purposes.
• Law enforcement or regulatory authorities: If required by law, court order, or regulatory obligation.

7. Data Retention

• Enquiry form data: Retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and professional regulations.
• Automatically collected analytics data: Website visit logs, page views, share click logs, and QR code scan logs are automatically and permanently deleted after 90 days.
• Cookies: Session cookies expire when you close your browser. Other cookies are retained as per the respective third-party service's cookie policy.

8. Data Security

We take the security of your personal data seriously. Our website uses industry-standard security measures including:

• SSL/TLS encryption for all data transmitted between your browser and our website
• Secure server infrastructure with access controls
• Regular security monitoring and updates
• Spam and abuse protection on all forms

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing and maintaining reasonable security practices.

9. Your Rights as a Data Principal under the DPDP Act, 2023

Under the Digital Personal Data Protection Act, 2023, you (the "Data Principal") have the following rights regarding your personal data:

• Right to Access (Section 11): You may request a summary of the personal data we hold about you and the processing activities we undertake.
• Right to Correction & Erasure (Section 12): You may request correction of inaccurate or incomplete personal data, and erasure of personal data that is no longer necessary for the purpose for which it was collected, subject to legal or professional obligations that require us to retain certain records.
• Right to Withdraw Consent (Section 6(4)): Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect processing carried out before the withdrawal, and we may continue to retain data where another lawful basis applies.
• Right to Nominate (Section 14): You may nominate any other person to exercise these rights on your behalf in the event of your death or incapacity.
• Right of Grievance Redressal (Section 13): You may raise concerns or complaints about our data processing practices with our Grievance Officer (named in the Contact Us section below). If you are not satisfied with our response, you may approach the Data Protection Board of India.

To exercise any of these rights, please contact our Grievance Officer using the details in Section 13 below. We will acknowledge your request within 7 business days and respond substantively within the period prescribed under the DPDP Act and its Rules.

10. Data Processor Disclosure

This website is hosted and maintained by BrainyAccountant Solutions Pvt Ltd (operating as the WebifyTax platform), which acts as a Data Processor on behalf of Clear Consultant (the Data Fiduciary). The Data Processor processes personal data strictly as per our instructions and in compliance with applicable data protection laws.

Under the DPDP Act, 2023, Clear Consultant is the Data Fiduciary responsible for determining the purposes and means of processing your personal data. Any questions or concerns regarding your personal data should be directed to us.

11. Children's Privacy & Persons with Disability

Our website and services are directed at adults seeking professional services and are not intended for individuals under the age of 18. In line with Section 9 of the DPDP Act, 2023, we do not knowingly process the personal data of any child (under 18) without verifiable consent from their parent or lawful guardian, and we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.

The same protections apply to persons with disability for whom a lawful guardian has been appointed: we will only process personal data with the verifiable consent of that guardian.

If you believe a child or a person with disability has provided us with personal data without the requisite consent, please contact our Grievance Officer (Section 13) and we will delete such information promptly.

12. Data Breach Notification

In the event of a personal data breach affecting your data, we will notify you and the Data Protection Board of India in the manner and within the timelines prescribed under the DPDP Act, 2023 and its Rules. The notification will include the nature of the breach, the data affected, and the mitigating actions we are taking.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Grievance Officer & Contact Details

For questions about this Privacy Policy, to exercise your rights under the DPDP Act, 2023, or to raise a grievance, please contact our designated Grievance Officer: